Official Envision Land Covenant for All Tenants

Delivered in the form of a Question & Answer, this covenant serves as the rational backing for decisions made about your virtual assets, your presence, and the presence of others on Envision. The Covenant may be updated from time to time; I will send out a group notice to land owners when this happens.
Q: You said I'm locked in to my price. Can I cancel at any time?
A: Of course! Send me an IM, or drop me a notecard, explaining that you would like to withdraw from Envision. I will reclaim the parcel(s) you are withdrawing from, and will no longer expect to receive monthly fees from you.

Q: What if I'm late on payment?
A: Payments are expected to be on time. But:

• If I do not receive payment on the day it is due, I will make an attempt to contact you daily until I have received payment.
• If I cannot contact you at all for a full week, I will reclaim your land and put it back up for sale, returning all objects on the parcel to their respective owners (or deleting them if they are no transfer).
• If I am able to contact you, I will ask for an explanation of the lateness. Then, at my discretion, I may allow a period of lateness in excess of a week to accommodate your needs.
• Exceptions will be made for illness, vacation, financial troubles, and so on. The better you communicate with me, the more likely I'll be to let your parcel continue as-is without reclaiming it

Q: Envision is a Mature sim. What are the consequences of this?
A: Linden will not object to depictions of adult content on Envision. By default, I will not object to such things either. That said, a policy of community consent is required to maintain a balance between the wishes of all Envision's tenants. I am obligated to address the complaints of other tenants regarding your content. If your content is found to be offensive to other Envision residents, you may be asked to restrict access to your content, or to refrain from that sort of content. If you are told that you should consider restricting access to your content, please proceed in the following way(s):

• For voice, such content is allowed as long as access to the parcel is restricted, since anyone not granted access will be unable to connect to your voice chat.
• For text, such content must be in IMs or group chats only.
• For sound effects, such content is allowed as long as access to the parcel is restricted, since anyone not granted access will be unable to hear those sounds.
• For graphics (objects, avatars and effects), such content is allowed when there is an opaque object surrounding the content from all sides. For example, an opaque, closed-roof house that has windows with opaque curtains would be acceptable.

Q: Are there any other rules on Envision?
A: No, but there are a few guidelines -- basically, they are rules which are somewhat flexible and open to interpretation :)

The following guidelines are about Terraforming (i.e., changing the height of your land):

• Terraforming affects not only your land, but the land of people around you. It can dramatically change the appearance of another person's build.
• For this reason, terraforming decisions must be made as a community. Please consult your neighbors before making large changes to the height of your land -- especially land against the borders of your parcel.
• If you are dissatisfied with a terraform your neighbor has recently performed, please contact the Tenant first. If they will not agree to accommodate your wishes, please contact me, and we will set up a meeting to work out a compromise.
• If an agreeable terraforming plan can not be reached, I will be forced to favor one person's wishes over the other's. Senior Tenants will be favored in these decisions.

The following guidelines are about content (not land):

• Envision is an open-content island. This means, as long as there is no observable non-PG content on another person's parcel, I will not act on most complaints about the content on another Tenant's parcel.
• If another Tenant raises an objection about your content, I will not take action unless we can answer "yes" to any of these questions about the content:
  • Does your content take a disproportional amount of computing resources from the simulator, to the point that the whole sim is lagged down? (Very heavy script IPS, loads of megaprims, lots of physics, lots of sounds, etc.)
  • Does your content cause clients to lag much more than they do on average sims, to the point that even fast computers have performance problems? (Same causes as above)
• Is your content intended to heckle, agitate or harm residents on other parcels?
• Do residents on other parcels find your content agitating, harmful or bothersome?
• Is your content unable to be blocked out by those who find it bothersome?
• The more of those questions are answered "yes", the more likely I may ask you to remove that content.

The following guidelines are about visitors to your parcel:

• To the extent possible, please make sure that visitors on your parcel comply with terraforming/content guidelines. You are ultimately responsible for your parcel's visitors, much like I am responsible for the whole island.
• I may elect to ban visitors from the entire island if they repeatedly cause trouble. The fact that a visitor gets on a parcel's ban list may or may not be enough for me to elect to ban them from Envision.
• You may file a complaint (attaching proof via chat logs or screenshots) to get me to ban individuals from the entire island due to severe misconduct on your parcel. A complaint of this sort is likely to result in banning if the visitor continues to bother you, or others, once you ban them from your parcel.
• As a Tenant, you and I hold dual responsibility for ensuring that misbehaving visitors are handled properly. Please work with me, not against me, on these matters.

Q: Great. That's a lot of "don'ts". Are there any things which you can guarantee to me in return?
A: Yes! There are several things I can guarantee you.

• I will never ban someone who is an active Tenant, in good standing, on Envision.
• I will never alter your build (terraform, objects, etc.) based only on my personal taste or opinions. Same goes for returning your objects.
• I will not hold your possessions or your money hostage: I will reclaim your land, return your objects, and refund payments if the need arises to ban you, the Tenant.
• I will never ban you for failing to make your payments on time. (But I may reclaim your land, as stated above.)
• I will give you no less than a 90 day notice if the time comes to close down Envision.
• Anything you do which is not complained about by other Tenants, is explicitly allowed. That means you can violate the guidelines, as long as your neighbors don't complain.
• Tenants may petition to get a ban lifted by vouching for someone who was banned.
• Tenants may petition to get themselves unbanned if they feel the ban was unjust.
• Tenants may petition to get their land back if they feel it was unjustly reclaimed.
• Ex-Tenants may request a refund for a fraction of a month during which they did not have ownership of their parcel, but completed a payment for it.
• Petitions and complaints will be read within 24 hours if at all possible; a decision will be announced as to the result of the petition/complaint

Q: What's a petition, and how do I file one?
A: Petitions are to be filed when I make a decision you don't agree with. You can only make petitions on topics that I have allowed for in the covenant. I promise to read and think on your entire petition, since it is probable that I will make incorrect decisions while serving as Estate Manager.
If you want to petition, then IM me, or drop a notecard on me with the following info:
(a) Please quote the section of the covenant which entitles you to make this petition:
(b) Please describe your request:
(c) Please affirm that this is the first, and only, time that you will petition for this particular request:

Q: What's a complaint, and how do I file one?
A: Complaints are to be filed when you object to the behavior of other Tenants or visitors on Envision.
To file a complaint, IM me, or drop a notecard on me with the following info:
(a) Please name the avatar the complaint is filed against:
(b) Please describe your complaint:
(c) Please indicate whether this is a new complaint or related to past complaints, and describe if so.